Mercado Pago inStore
Mercado Pago inStore is the solution that allows you to integrate online sales channels with physical stores that are processing payments with Mercado Pago Point, maintaining unified inventory.
This way, customers can choose whether to make their purchase in the online store and pick up the purchased product in person, make the purchase in physical stores and receive it at home, or continue with the entire process online. Inventory and payment management continues to be guaranteed by VTEX stores and Mercado Pago.
The configuration of Mercado Pago inStore consists of four stages: first, you must install and configure VTEX Sales App, then you must do the same with Mercado Pago inStore App, after that you must configure the payment methods for direct sales, and finally you must activate PDV mode on the Mercado Pago Point terminals. Follow the steps below to perform this process correctly.
To install VTEX Sales App, access the store's administration panel on the left side of the screen and follow the steps below.
- Go to Apps > Extension Hub > App Store.
- Type "VTEX Sales App" in the search bar and, when you find it, click on the application.
- On the screen with the application details, click Get App.
- Once the application is downloaded, click Install App.
- Accept the Terms and Conditions of Service.
Once the process is finished, VTEX Sales App will be installed and you must configure it.
The installation of Mercado Pago inStore App must be requested from VTEX Support. Follow the steps below to do so.
- In the VTEX administration panel, located on the left side, go to Apps > Extension Hub > App Management.
- Click on the question mark ("?") in the upper right part of the screen.
- Select the Talk to our experts option.
- Complete the requested fields with your email, name, and account identification, and click Continue.
- Select the Technical option and request the installation of Mercado Pago inStore App for the store.
From this moment, you will complete the application installation with VTEX Support.
To finish the configuration of Mercado Pago inStore, you must activate the new payment methods available for in-person payments. To do this, access the administration panel and follow these steps:
- In the side menu, select Store settings > Payments > Settings.
- In the Payment conditions tab, click the button with the + symbol in the upper right corner of the screen to add a new payment method.
- Search for the new enabled payment methods, Direct sales Debit and Direct sales Credit, and select them.
- Complete the necessary fields:
- Condition Name: choose a name that allows you to identify this payment method and click the checkmark located to the right to save it.
- Status: activate the payment method using the slider button.
- Process with provider: select MercadoPagoV2.
- Click Save to activate the configuration.
For Mercado Pago Point terminals to work correctly with Mercado Pago inStore, you must activate PDV mode on each terminal. Follow the steps below to do so:
- Access the Mercado Pago app on the mobile device associated with the terminal.
- In the main menu, select Charge with Point.
- Go to Settings > PDV mode and enable the option.
Upon completing these configurations, you will have activated Mercado Pago inStore and will be able to make in-person sales with Mercado Pago and VTEX.