What is the Releases report?
Releases report is a downloadable report that allows you to know the liquidity of your business and to know how your available money is composed in Mercado Pago. It contains the detail of all funds involved in a date period, and includes money release cases as well as blockings and unblockings.
How do I download the report?
Keep in mind that the report generation takes a few minutes depending on how much information you want it to include. It will not always be ready instantly and, until it is, you will see the status In preparation on the screen.
Once available, it will be in your report tray and you can always download it two ways:
- From the download link we’ll email you.
- From your Mercado Pago account, go to Reports and select the Release report option.
Depending on the rates and terms you choose, the money you earn from an order will be released some time after the payment is credited. For this reason, the total value you see in the report will not always match your total balance or the value you see in the billing reports.
The release periods have to do with the bank terms or the intermediation flows when the operations are carried out in Mercado Libre. Other operations that may affect the release of your money are Chargebacks and Complaints that you may receive for an order.
What to use the report for
Use the report to reconcile
This report is used to reconcile the money that exists in your account at any given time and includes the transactions that make up those movements.
Generate the release report every time you need to reconcile the detail of the money released between two dates. You will be able to know when each transaction was made, in what concept and for what amount, including the cases of blocking and unblocking.
Use the report to view your history
In addition, you can use the report to know the history of releases between two dates or two withdrawals, the detail of the events that make up an automatic or manual withdrawal (total or partial), the detail of disputes, refunds, shipments, chargebacks , taxes and other operations that affect the available balance and the detail of the installments released and the ones that are still to be paid.