Have you ever read our FAQs?

In this article, we list the main FAQs we have on Mercado Pago so that you can use them whenever you need to find the solutions you are looking for. Check them out below.

FAQ, short for Frequently Asked Questions, is a page that has information about the main questions on a given topic.

On the Mercado Pago FAQs, you can find the main queries about your account and integrations.

Understanding its concept allows you to realize how important it is to refer to the FAQS to possibly find the solution you are looking for.

Applications and Credentials:

• Create new application

• What the credentials are

• Where I can find the credentials

• How to renew the credentials

• How to share my credentials

Payment methods:

• Payment methods and installment plans

• Pix payment method

Plugins:

• Magento

• Prestashop

• Woocommerce

• Shopify

My account:

• I cannot log in to my account

• I want to edit my personal details

• Edit name, last name and/or ID

• I believe I received a phishing email

• I changed my phone number and/or device with which I used the additional security code

• How to create and manage collaborators in my account

• How to have a seller account

• I want to remove my account

• Subscriptions

• My privacy rights

Collections:

• All about payment collections

• All you need to know to sell with QR codes and Pix

• How we protect sellers

• I have problems with a payment I received

• All about payments in cash

• I am a developer and I have issues with my integration

• How can I sell via Pix QR code?

• Schedule of accounts receivable

Partners Program:

• Partners Program for platforms

• Partners Program for agencies

Developer Program:

• Integrator ID

• Where do I find the instructions to take the exam?

• How do I continue after the certification?

• Frequently asked questions about the current Dev Program

We hope this article has been helpful. Until next time!